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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vicki LaRue

October 8, 2025

5  out of  5
rating by Vicki LaRue
"Very professional and knowledgeable on anything I had questions on. Will definitely refer Robert Williams to friends and family."
We responded:
"We truly appreciate your review and referrals. Thank you, Vicki!"
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Mathew Matias

October 8, 2025

5  out of  5
rating by Mathew Matias
"Peter was absolutely amazing. He made getting car insurance super easy and stress-free. He explained everything clearly and found me the best rate."
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Randeep singh khalsa

October 6, 2025

5  out of  5
rating by Randeep singh khalsa
"It was a great experience, and Thomas was very supportive and built trust. I was getting a slightly lower offer from another vendor, but trust is more important when it comes to services. Thanks!"
We responded:
"Thank you for the kind words, Randeep. We're honored that you chose to work with us. "
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Brandon Guitar

October 2, 2025

5  out of  5
rating by Brandon Guitar
"I needed to get a quote for home, auto and motorcycle insurance. Tommy did a great job of going over everything with me, answering all my questions, and giving me fair quote for the policies. I would definitely recommend him for your insurance questions."
We responded:
"Glad we could help, Brandon! Thanks for the great review. We appreciate you."
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Dean Stanfield

October 1, 2025

5  out of  5
rating by Dean Stanfield
"Sharon was extremely helpful fallowed up multiple times to help get me the best deal and accurate coverage"
We responded:
"Glad we could help out, Dean! Give us a call anytime you need help with your insurance. We're here to look after you."
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Peter Sharma

September 30, 2025

5  out of  5
rating by Peter Sharma
"My wife and I got life insurance from Cheryl. She went out of her way to work with our schedule. She was kind, honest, informative and not pushy in any way. We felt very comfortable with our choices and will be going back to work with her for any of our insurance needs in the future. 11/10. Thanks Cheryl!"
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Erica Mims

September 28, 2025

5  out of  5
rating by Erica Mims
"Don’t you just hate having to deal with anything that involves insurance because you have no clue what the agents are even offering or do you feel like they are just suckering you into a plan that you don’t need?? I had absolutely no clue what policy to get or even what I was really paying for until my new insurance homie Cheryl gave me the low down and made this whole insurance lingo more understandable! Hands down she made everything so simple and easy! Definitely recommend giving her a call!"
We responded:
"That's fantastic! Our goal is always to make insurance simple and personalized so that YOU can make the best decisions for your needs. I'm pleased to hear we accomplished that goal. Thanks for the great feedback, Erica!"
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Tracey Lockhart

September 24, 2025

5  out of  5
rating by Tracey Lockhart
"Great customer service and accurate. I love our new monthly bill! A call worth making."
We responded:
"Glad we could help you out, Tracey! We look forward to working with you! "
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booker washington

September 23, 2025

5  out of  5
rating by booker washington
"This young fellow was a great help. I should've started the process earlier. that would've given me more time to make a more informed decision. I appreciate the hel"
We responded:
"We're here when you need us! Thanks for the great review. We look forward to working with you."
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Wendy Hamilton

September 17, 2025

4  out of  5
rating by Wendy Hamilton
"Bob is a nice agent. He helped us find home and auto insurance. He listened to our needs and helped us."
We responded:
"Thanks for the great review, Wendy! We look forward to earning that fifth star! ⭐"
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Jim G

September 16, 2025

5  out of  5
rating by Jim G
"John is a very honest and knowledgeable person when it comes to insurance. He has answered any questions that I have had and has proposed good solutions for my needs. He is not pushy like some insurance people are and is not just trying to sell more stuff that may not actually be needed. I appreciate that fact very much and I enjoy doing business with him. I trust him and that is the most important factor (in my opinion) when it comes to doing business."
We responded:
"We're here to help, Jim! Thanks for the great review. "
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Ashley Willis

September 15, 2025

5  out of  5
rating by Ashley Willis
"Thank you, Tommy! Great help."
We responded:
"You're welcome, Ashley! We're here to look after you. Thanks for the kind review."
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James Kopeck

September 15, 2025

5  out of  5
rating by James Kopeck
"Cheryl was an absolute legend! The experience from start to finish was refreshing, efficient and fun. She was informed, bubbly and professional throughout the whole conversation."
We responded:
"Thanks for the awesome feedback, James. We truly appreciate it."
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Jesse Solis

September 12, 2025

5  out of  5
rating by Jesse Solis
"Very professional, informative and helpful"
We responded:
"Glad we could help you out, Jesse! Thanks for the great feedback!"
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Della Gilpin

September 12, 2025

5  out of  5
rating by Della Gilpin
"Great experience. Very easy to understand, knowledgeable, and personable. Looking forward to many more years of service."
We responded:
"And we look forward to serving you for many years to come! Thanks for the kind words, Della!"
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Jana Parrish

September 12, 2025

5  out of  5
rating by Jana Parrish
"Cheryl gave me much information that I had never received before and greatly increased my knowledge of important coverage to have! She's perfect!"
We responded:
"I'm so glad to hear that, Jana! We're grateful for the chance to look after you, and we appreciate your wonderful feedback."
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Tisha C

September 12, 2025

1  out of  5
rating by Tisha C
"09/12/2025- UPDATED REVIEW: I ended up quitting this insurance company due to continuous problems with the billing. You have to set an appt to talk to anyone about a billing issue instead of getting it resolved right away. They toss you around from person to person to attempt to figure out your issue. I requested the policy to be cancelled PRIOR to the next billing and someone forgot to cancel the billing portion so I was charged and now have to wait for them to process the cancellation before I can get my money back. I’ve had to make numerous calls to this office to get things straight with our billing and finally just decided to find another company. Bob did a great job with our new insurance policy. He was to the point, didn’t push for anything unnecessary and made the process of switching over seemless. All my questions were answered and we were able to get more coverage at a lower rate than we were currently paying. Overall great experience."
We responded:
"Tisha, the billing problem you mentioned was that you added a car and we asked you to pay for that added car. You got ugly with my team. We have appointments so we can help all of our customers and so we can make sure the same person helps you each time. It's how businesses operate. You didn't like that, but you also didn't like talking to multiple people. We can't give you extra priority, and certainly not when you're yelling at our team because we ask you to pay your bill. If you'd like to change your review and communicate directly with me, I'm still here to help. Barring that, I sincerely wish you the best wherever you land."
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windytue too

September 7, 2025

5  out of  5
rating by windytue too
"Sheryl was most helpful in explaining the different types of policies available. She is most k owlegable in her field, and helped me decide what coverage I would like to have. Her engaging way of communicating certainly helps to convey the somewhat dry info about the multiple policies available. Sherry is not only knowledgeable she is thorough and pleasant in the explanation of the facets of insuring ones car, home, the importance of having full coverage. I can't thank her enough for all her help and patience."
We responded:
"Thanks for the wonderful review, and thanks for trusting us to look after you!"
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Ivette Esquivel

September 5, 2025

5  out of  5
rating by Ivette Esquivel
"Everyone at Peter Story State Farm is amazing! They do such a great job at going over all options and helping with selecting the right one. Thomas has especially been super helpful with reviewing my policy at renewal and also assisted me with a life insurance policy."
We responded:
"Thank you for the great feedback, Ivette! Our goal is to make your insurance experience easy and personalized. Please don't hesitate to get in touch with any insurance questions you might have. We're here to look after you. "
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Jessica Collins

September 5, 2025

5  out of  5
rating by Jessica Collins
"Cheryl Hemphill was awesome to work with! She made getting a life insurance policy way less stressful than I expected. Super friendly, explained everything in plain English, and made sure I felt comfortable with my choice. I never felt rushed or pressured, and she was happy to answer all my questions. Highly recommend!"
We responded:
"We're here to help make the insurance process simple, caring and personalized. I'm glad Cheryl was able to do that for you. Thanks for the great review!"
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Delana Aguilar

September 5, 2025

5  out of  5
rating by Delana Aguilar
"Spoke with Bob Williams about multiple insurance options and he was very friendly, kind and considerate. Although, we weren’t able to find a price in my current budget we did set a plan to call back in later months to re-review. Great customer service Bob, I really appreciated you today!"
We responded:
"Thanks for the great feedback! We look forward to working with you in a few months!"
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Ace Andres

September 5, 2025

5  out of  5
rating by Ace Andres
"Cheryl was an absolute peach to work with! So friendly and helpful on all fronts. I wish all customer service i received was up to her standards. I will definitely be calling her back, at least for renters insurance."
We responded:
"You can count on us to be your "good neighbor"! Thanks for trusting us to look after you!"
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Jo Ann Haywood

September 4, 2025

5  out of  5
rating by Jo Ann Haywood
"They were very helpful! They listened to me and were great at getting to the point of covering my needs. Don’t hesitate giving them a chance to help you!"
We responded:
"Thank you for the kind words, Jo Ann! I'm so glad we could help you find the right insurance for your needs. "
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Darrell Weems

September 1, 2025

5  out of  5
rating by Darrell Weems
"Very Professional Quick and Precise Thank you Tommy"
We responded:
"Glad we could help you out, Darrell! Thanks for the great review!"
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Rachel Davila

August 29, 2025

5  out of  5
rating by Rachel Davila
"Great friendly and personable service. I was able to get a quote in a quick time period with no pressure to accept. Would definitely recommend"
We responded:
"Thanks for the great feedback, Rachel! We're here to look after you!"