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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Mac

John Mac

January 15, 2025

5  out of  5
rating by John Mac
"I had the pleasure of working with Peter Story and his associate Bob while shopping for whole life insurance. Bob made the process super easy to understand and helped me tailor my policy to fit my lifestyle and my budget. I highly recommend their services for any and all insurance policies. They had my policy finalized in a matter of days which is almost unheard of. An absolute pleasure to do business with them and will continue to work with them in the future."
We responded:
"That's great to hear, John! Our goal is to equip YOU with the information you need to make the best decisions for your situation. It was a pleasure to work with you as well! "
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Rogelio Gonzalez

January 14, 2025

5  out of  5
rating by Rogelio Gonzalez
"Awesome on getting info for insurance on vehicle"
We responded:
"Glad we could help you out with the insurance info you needed! Call anytime! "
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Mario Jimenez

January 13, 2025

5  out of  5
rating by Mario Jimenez
"Bob Williams great guy very helpful and knowledgeable"
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Lou Garza

January 9, 2025

5  out of  5
rating by Lou Garza
"State Farm has always been my fo to insurance company. I've had various qnd they all seem like kids toys compared to State Farm. If you need anything, Jihn is the man to talk to!"
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Rhonda Wilson Davis

January 8, 2025

5  out of  5
rating by Rhonda Wilson Davis
"Bob Williams is very helpful & courteous. He met all my needs for auto ins. He went above & beyond figuring the best coverage with keeping my payments exactly where I requested. May God bless you with future clients! Thank you"
We responded:
"Thank you, Rhonda, for your very kind words. I'm so pleased that we were able to help you find the best insurance coverage, and we look forward to serving you for many years to come. "
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Rosemarie Carr

January 6, 2025

5  out of  5
rating by Rosemarie Carr
"Robert Williams of San Antonio Office on Hwy 281 N is one of most helpful insurance agents I've ever run across, ever patient with all the questions and readily knowledgeable with all info."
We responded:
"Thank you for the kind review, Rosemarie! We appreciate your feedback, and we're here to look after all of your insurance needs."
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James Williams

December 30, 2024

5  out of  5
rating by James Williams
"Very professional and helpful and friendly"
We responded:
"I'm pleased to hear that you were satisfied with our service! Thanks for the review, and thanks for trusting us to look after your insurance needs. "
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Bryan

December 26, 2024

5  out of  5
rating by Bryan
"I was very frustrated with my insurance provider. I started checking around and found this agency. Bob took the time to listen, research, and I believe found me the best deal for my truck and home insurance. I really enjoyed hearing results instead of excuses. Definitely recommend."
We responded:
"We aim to equip YOU to make the best decisions for your unique situation -- and I'm very pleased to hear that we delivered. Thank you for the wonderful feedback, and thanks for trusting us to look after you. "
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Jenna

December 18, 2024

5  out of  5
rating by Jenna
"Great experience, friendly and was more informative than I’ve had any insurance be which I actually appreciated. Would recommend"
We responded:
"I'm so happy to hear that! We've built our reputation on providing clear information so folks can make the best insurance decisions for their family. Thank you for trusting us to look after you, and thanks for the kind review. "
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Stephanie Williams

December 13, 2024

5  out of  5
rating by Stephanie Williams
"Bob at State Farm has made insurance finally make sense to me! Let's be real, most of us not in the industry don't truly understand the numbers and lingo thrown at us 🤷‍♀️... I know I'm not the only one 😂🤔. Given that insurance is such an important part of anyones life, this was huge! From auto, health, home, to life insurance...all the things that can protect us from being financial devastated in an already stressful time, he made the mumbo-jumbo (I honestly usually lose focus and tune out because agents don't speak in terms that I can follow) click for me! If you want protection and a company that is earnestly working in your best interest, look no further. I thought I couldn't afford coverage, but State Farm breaks it down so that any budget can make it work. For real! They offer flexible and customized plans that legitimately are made to help their clients. So refreshing to know my needs were truly considered and met. Thank you Bob Williams!"
We responded:
"We're here to make insurance a simple, caring, personalized experience -- and I'm thrilled to hear that Bob delivered! Thanks for the great review, and thanks for trusting us to look after you."
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Vicki LaRue

December 12, 2024

5  out of  5
rating by Vicki LaRue
"Very professional and knowledgeable on anything I had questions on. Will definitely refer Robert Williams to friends and family."
We responded:
"We truly appreciate your review and referrals. Thank you, Vicki!"
Profile photo of Ilana Singley

Ilana Singley

December 3, 2024

5  out of  5
rating by Ilana Singley
"My husband and I recently did business with Bob (agent working with Peter J Story) at StateFarm. Bob was exceptionally knowledgeable about all the options available to us. He worked with us, was patient, kind, personable, but most importantly, he helped us choose plans that really work for our family. He made the process easy and explained everything . Bob even made himself available afterwards to help with any extra questions we had. Thanks!"
We responded:
"That's what we're here for! We want you to feel confident and well-informed about your insurance options so you can make the best decisions for your family. Thank you for the kind words, and thanks for trusting us to look after you. "
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Franklin D Parker

November 26, 2024

5  out of  5
rating by Franklin D Parker
"My experience was excellent and the Employee's were Professional. Great prices and policies. Thank you State farm for a great experience shopping for Insurance - Lowered my Rate by $28.00"
We responded:
"We're all about getting you the RIGHT coverage at the best rate! Thanks for the great review, and thanks for trusting us to look after you. "
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Robin Starr

November 26, 2024

5  out of  5
rating by Robin Starr
"Very helpful and professional!"
We responded:
"Thank you for the kind words, Robin! And thanks for trusting us to look after your insurance needs. "
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Hollace Uhl

November 19, 2024

5  out of  5
rating by Hollace Uhl
"Great information, very thorough and knowledgeable."
We responded:
"Glad to hear it! Thanks for the great feedback, and thanks for trusting us to look after your insurance needs!"
Profile photo of Zachary Trundy

Zachary Trundy

November 19, 2024

5  out of  5
rating by Zachary Trundy
"John was extremely helpful in navigating vehicle coverage for my Envoy. He was very thorough in letting me know the best coverages and cut my current policy with another agency in half...and I even have more coverage with State Farm than I had! Thanks John."
We responded:
"That's wonderful to hear, Zachary! Thanks for giving us the opportunity to help - and thanks for the great review!"
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Donna

November 18, 2024

5  out of  5
rating by Donna
"Agent Bob was most helpful with both auto and homeowners insurance. He was very knowledgeable and forthcoming on all aspects of the policies which assured me that I was well informed and confident about my options!"
We responded:
"I'm so glad to hear that you feel well equipped to make the best decisions! That's our #1 goal! Thank you for the kind words, Donna. "
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Carrie Hancock

November 13, 2024

5  out of  5
rating by Carrie Hancock
"Bob was extremely helpful and knowledgeable. Highly recommend for all insurance needs!"
We responded:
"Thanks for the great feedback, Carrie! We're here to answer your insurance questions and help you find the best solutions. Call anytime. "
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Albert Vazquez

November 13, 2024

5  out of  5
rating by Albert Vazquez
"Peter was very helpful and gave great info. I was able to to get renters insurance really quick."
We responded:
"Glad to hear it, Albert! Give us a call if you have any more questions. Thanks for the great review!"
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Brandon Wyrick

November 12, 2024

5  out of  5
rating by Brandon Wyrick
"Bob was great"
We responded:
"Thanks for the five stars, Brandon! We appreciate you!"
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Alexandra G

November 11, 2024

5  out of  5
rating by Alexandra G
"Really knowledgeable on every question I asked. I want to thank Bob for informing me on other information I had no knowledge of."
We responded:
"We're here to help you get a well-rounded understanding of your insurance needs, and I'm glad we accomplished that. Thanks for the great review!"
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Barbie Parham

November 4, 2024

5  out of  5
rating by Barbie Parham
"Peter did a great job working with me on a quote for my home and auto. He was very knowledgeable and I liked that we were able to connect by zoom to review the quotes."
We responded:
"Glad we could assist, Barbie! Let us know if you have more questions about your insurance coverage. We'll be glad to help you."
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Maria Paula Castor

October 30, 2024

5  out of  5
rating by Maria Paula Castor
"John was very helpful, even though we aren't switching over at this time, he took time to provided insightful information for reducing our mortgage costs. We look forward to working with John again in the future."
We responded:
"Thank you for the kind words! We truly appreciate it. "
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M. E. M. none

October 21, 2024

5  out of  5
rating by M. E. M. none
"Agent Bob was extremely helpful and went to great lengths to give me information I needed on my insurance needs. Very through and extremely nice to deal with. I highly recommend this agent for any insurance needs or information."
We responded:
"Thanks for the great feedback! We sure do appreciate you. Call us anytime you've got questions about your insurance, and we'll be happy to help!"
Profile photo of JANET A. RINGER

JANET A. RINGER

October 21, 2024

5  out of  5
rating by JANET A. RINGER
"AN AGENT, JOHEN, PROVIDED VERY HELPFUL INFORMATION. HE DID A GREAT JOB AND WILL COME BACK TO HIM LATER FOR QUOTES AND INFORMATION. STATE FARM IS A GREAT COMPANY THROUGH THE EFFORTS OF THE AGENTS AND ADMINISTRATIVE EMPLOYEES. I APPRECIATE THEIR DIRECT EFFORTS TO SUPPLY THE ASSISTANCE NEEDED FOR US TO MAKE THE PROPER DECISIONS. THANKS JOHN"
We responded:
"Thank you, Janet! We're here to help life go right, and we're happy to help you find the best solutions for your needs. "